Handle support tickets at the speed of thought
Dictate replies, polish your tone, and move through customer conversations faster. Swifly helps support teams write better answers without losing the human touch.
Loved by support teams
Trusted by 200+ customer support services:
Speak naturally
Dictate replies just like you talk to customers.
AI polishes
Swifly refines tone, clarity, and grammar instantly.
Move faster
Write answers and close tickets in less time.
Stay human
Sound genuine, empathetic, and on-brand—always.
Handle customer tickets without switching tools.
Support tickets, handled faster
Speak your reply once. Swifly turns it into a clear, on-brand customer response — without switching tools or breaking your flow.
Reply to customers faster
Turn rough thoughts into clear, empathetic customer replies. Swifly fixes spelling, tone, and structure — so every message feels polished and on-brand.
Keep support docs up to date
Update help docs, playbooks, and internal wikis by voice. Swifly turns spoken notes into clean, structured documentation your team can actually use.
Everything your team needs to work faster by voice
Get every name right
Swifly recognizes the names, companies, and terms you use most — so your voice turns into accurate text, even with tricky spelling.
One voice. 100+ languages.
Swifly understands the language you're speaking and transcribes it instantly — even when you move between English, French, Spanish, Italian, and more.
Snippet library
Save your most-used replies as voice shortcuts. Say "refund status" and Swifly inserts the full message instantly.
Private by design
Swifly dictation uses cloud processing and requires an internet connection. Read our privacy policy for details on data handling, retention and privacy controls.
Personal dictionary
Swifly automatically learns your custom terms, abbreviations, and jargon, then adds them to your personal dictionary for more accurate responses.
Polish or translate any text in one click
Select something you typed or dictated. Hit the wand to clean it up, or the globe to translate it — right where you're working.
Dictate in one language, write in another
Pick a target language once, then dictate as you always do. Swifly types the translation straight into your email, chat, or doc — no copy-paste, no switching tools.
The right tone for every app
Swifly knows where you're writing. The same words come out formal in Gmail, casual in Slack, and relaxed in WhatsApp — no rewriting needed.
Write faster, wherever you work
Swifly helps you turn your voice into clear messages, replies, notes, and docs — whether you're at your desk, on your phone, or moving between both.
